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From65US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av Diagonal 80 Sur Lte 17, Playa del Carmen, Mexico
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
250 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Deluxe Triple Room
Max:
3 persons
315 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Guest Room
Max:
2 persons
315 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Playa del Carmen 1.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 1.8 mi
Cancun (CUN) 36.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Hairdresser
  • Coffee shop
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Wind surfing
  • Diving
  • Snorkeling
  • Horseback riding
  • Cycling
  • Badminton
  • Golf course
  • Yoga class
  • Fishing

Guest Parking

  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Baby stroller
  • Board games
  • Children's menu
  • Children's pool
  • Toys

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Turkish bath
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Av Diagonal 80 Sur Lte 17, Playa del Carmen, Mexico
Map view
Av Diagonal 80 Sur Lte 17, Playa del Carmen, Mexico
Nearby
Mall
City Club
800 ft
Restaurants
Eat Acate
1.6 mi
Estacion De Servicio Tigrillos Km 307 Carr Playa Tulum
La Guada Playa Cantina
4400 ft
Av. Balam Canche Mz 30 L 2 Local 4 Playacar Fase ll

Reviews and Ratings

Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
9.2
Location
7.8
Service
10.0
Dining
9.2
Guest reviews
6.2/10
based on 5 reviews
9.3
9.3/10 based on 288 reviews
Albert
United States of America, March  2025
6.6/10

My stay at Casa Gem B&B was good, and I truly appreciated the clean and cozy atmosphere. The hosts, Itzel and Serafin, were incredibly kind and accommodating. However, I found the location a bit far from the city center, making travel a bit complicated without a car. Overall, it was a lovely experience, but improvements could be made in terms of access and breakfast scheduling.

Rooms
9.0
The room was very clean and spacious, with a nice bathroom that added to the overall comfort.
Service
10.0
Itzel and Serafin were really welcoming and always ready to help with anything I needed, which made my stay feel very personalized.
Location
7.0
Located a bit outside of downtown Playa del Carmen, the area was quiet, but it was somewhat difficult to get to main attractions without a car.
Dining
8.0
The breakfast was delicious, particularly the chilaquiles, although I'd recommend offering more variety on the menu.
Facilities
7.0
The courtyard with a small pool was a nice touch, though I think having a minibar in the rooms would enhance the experience even more.
William
United States of America, March  2025
6.8/10

My stay at Casa Gem B&B was good, characterized by home-cooked breakfasts and a quiet location (which was perfect for a light sleeper like me). However, the shower pressure was quite low, making it a bit challenging to get the water warm enough. Overall, I'd absolutely recommend this charming spot for its welcoming atmosphere and safety.

Rooms
10.0
The room was spacious, clean, and had a large, comfy bed with plenty of cushions. I appreciated the nice bathroom as well.
Service
10.0
The service from Itzel and Serafin was incredibly friendly and professional. They were always around to help with recommendations and made us feel at home.
Location
9.0
Located just outside the hustle of downtown Playa, it offered a tranquil escape while being close to the ferry dock and other attractions.
Dining
10.0
Breakfast was a highlight, especially the delicious chilaquiles! It was personalized each morning and made with love.
Facilities
9.0
The facilities included a lovely pool and high security, which made me feel safe. However, the pool was a bit small for swimming.
Judy
United States of America, March  2025
5.0/10

I had a fantastic stay at Casa Gem B&B, which offered fabulous home-cooked breakfasts and an extremely friendly atmosphere. The location was peaceful and away from the hustle and bustle, perfect for a light sleeper like me. While the water pressure in the shower was a bit disappointing, the attentive service and safety of the area made up for it. Overall, it was great value and I would definitely return.

Rooms
9.0
The room was spacious, clean, and comfortable, perfect for relaxing after a day out.
Service
10.0
Itzel and Serafin provided welcoming and attentive service, going above and beyond for my needs.
Location
8.0
Nestled in a quiet neighborhood, it was far enough from the city's noise yet conveniently close to popular spots.
Dining
8.0
Breakfast was made to order and delicious, but I felt the portions could be a bit larger.
Facilities
9.0
The ambiance was clean and secure with good amenities like free bicycles to use.
Mary
United States of America, January  2025
5.8/10

I had a lovely stay at Casa Gem B&B! The hosts, Itzel and Serafim, were incredibly welcoming and made me feel like family. My room was clean and spacious, though the location was a bit far from the central area, making it less convenient for frequent walks to the beach. Overall, I thoroughly enjoyed my experience and would recommend it to others. 😊

Rooms
9.0
My room was Onyx, and it was clean, spacious, and had a good patio. The comfortable bed made for some great naps! 🌟
Service
10.0
Itzel and Serafim were very nice and helpful, offering their assistance whenever I needed it. Their attention to detail made my stay very enjoyable!
Location
7.0
The B&B is in a quiet area, which was perfect for rest. It's a bit remote, so a car rental would be beneficial for getting around.
Dining
10.0
Breakfast was absolutely delicious! I especially loved the chilaquiles. Their home-cooked meals added a nice personal touch.
Facilities
8.0
The facilities were nice, and the courtyard with a small pool added to the charm. However, the pool was small for serious swimming.
Michael
United States of America, November  2024
7.0/10

I had a wonderful stay at Casa Gem B&B. The home-cooked breakfasts were fabulous (you absolutely have to try the chilaquiles!), and the service provided by Itzel and Serafin was incredibly welcoming and helpful. While the location is a bit outside the central area, it was quiet and provided a perfect retreat after our busy days exploring. However, I did find that the distance from the beach required a bit of planning if we weren't using a car.

Rooms
9.0
My room was very clean, comfortable, and cozy. I truly enjoyed the space and felt at home, especially with the nice little patio to relax on.
Service
10.0
Itzel and Serafin were so attentive and friendly, always ready to assist with advice or anything we needed throughout our stay.
Location
8.0
While it's somewhat outside the city center, it was a peaceful area and having a car made exploring the nearby attractions like Xcaret and Xel Ha very easy.
Dining
10.0
The breakfasts were superb, with home-cooked meals that were a highlight of my mornings. Everything was delicious and made fresh.
Facilities
8.0
The B&B had great amenities like a shuttle service and a small pool, though some areas like the pool could use a bit more attention.
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Check Rates
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room