Comprehensive guide to transport options for seamless travel
City Center
Playa del Carmen
1.6
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
1.8
mi
Cancun (CUN)
36.5
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site parking lot
Baggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Hairdresser
Coffee shop
Fire extinguishers
Key access
Sports & Fitness
Wind surfing
Diving
Snorkeling
Horseback riding
Cycling
Badminton
Golf course
Yoga class
Fishing
Guest Parking
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Baby stroller
Board games
Children's menu
Children's pool
Toys
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Turkish bath
Jacuzzi
Facial
Treatment room
Beauty treatment
Back massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Av Diagonal 80 Sur Lte 17,
Playa del Carmen,
Mexico,
Quintana Roo
Map view
Av Diagonal 80 Sur Lte 17,
Playa del Carmen,
Mexico,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.9
mi
152 Calle Quinta Avenida
Quinta Avenida
2.0
mi
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
3200 ft
Carretera 109
Cenote Calavera
800 ft
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
3600 ft
Mall
Starbucks
2400 ft
Parks
Xel-Ha Park
4000 ft
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.0
mi
Calle Carretera Federal 109
Cenote Carwash
1.0
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
5100 ft
Zona Arqueologica Playa del Carmen
1.5
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.0
mi
Mall
Playacar Center Shopping Mall
1.0
mi
Avenue With 14 Street 5a Downtown
Corazon de Mexico
1.4
mi
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
1.0
mi
Parks
Parque La Ceiba
1.3
mi
Beach
Playacar Beach
2.7
mi
Playacar
Ruinas Mayas
1.1
mi
Ave. Benito Juarez Between 110 and 115
Cornerstone Community Church
1.2
mi
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
1.2
mi
Av. Benito Juárez
Los Fundadores Park
1.7
mi
Museums
3D Museum of Wonders
1.9
mi
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.7
mi
Museums
Museo Frida Kahlo Playa Del Carmen
1.9
mi
5ta Avenida
Galeria de Arte 5ta Avenida
1.8
mi
Playacar
Xaman Ha Ruins
1.5
mi
5th Avenue 4th and 6th Streets
Sun Jaguar
1.8
mi
Church
Nuestra Senora del Carmen Catholic Church
2.0
mi
Amusement Park
Skydive Playa
1.5
mi
Nearby
Mall
City Club
800 ft
Restaurants
Eat Acate
1.6
mi
Estacion De Servicio Tigrillos Km 307 Carr Playa Tulum
La Guada Playa Cantina
4400 ft
Av. Balam Canche Mz 30 L 2 Local 4 Playacar Fase ll
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
9.2
Location
7.8
Service
10.0
Dining
9.2
Guest reviews
6.2/10
based on 5 reviews
9.3
9.3/10 based on 288 reviews
Albert
United States of America,
March
2025
6.6/10
My stay at Casa Gem B&B was good, and I truly appreciated the clean and cozy atmosphere. The hosts, Itzel and Serafin, were incredibly kind and accommodating. However, I found the location a bit far from the city center, making travel a bit complicated without a car. Overall, it was a lovely experience, but improvements could be made in terms of access and breakfast scheduling.
Rooms
9.0
The room was very clean and spacious, with a nice bathroom that added to the overall comfort.
Service
10.0
Itzel and Serafin were really welcoming and always ready to help with anything I needed, which made my stay feel very personalized.
Location
7.0
Located a bit outside of downtown Playa del Carmen, the area was quiet, but it was somewhat difficult to get to main attractions without a car.
Dining
8.0
The breakfast was delicious, particularly the chilaquiles, although I'd recommend offering more variety on the menu.
Facilities
7.0
The courtyard with a small pool was a nice touch, though I think having a minibar in the rooms would enhance the experience even more.
William
United States of America,
March
2025
6.8/10
My stay at Casa Gem B&B was good, characterized by home-cooked breakfasts and a quiet location (which was perfect for a light sleeper like me). However, the shower pressure was quite low, making it a bit challenging to get the water warm enough. Overall, I'd absolutely recommend this charming spot for its welcoming atmosphere and safety.
Rooms
10.0
The room was spacious, clean, and had a large, comfy bed with plenty of cushions. I appreciated the nice bathroom as well.
Service
10.0
The service from Itzel and Serafin was incredibly friendly and professional. They were always around to help with recommendations and made us feel at home.
Location
9.0
Located just outside the hustle of downtown Playa, it offered a tranquil escape while being close to the ferry dock and other attractions.
Dining
10.0
Breakfast was a highlight, especially the delicious chilaquiles! It was personalized each morning and made with love.
Facilities
9.0
The facilities included a lovely pool and high security, which made me feel safe. However, the pool was a bit small for swimming.
Judy
United States of America,
March
2025
5.0/10
I had a fantastic stay at Casa Gem B&B, which offered fabulous home-cooked breakfasts and an extremely friendly atmosphere. The location was peaceful and away from the hustle and bustle, perfect for a light sleeper like me. While the water pressure in the shower was a bit disappointing, the attentive service and safety of the area made up for it. Overall, it was great value and I would definitely return.
Rooms
9.0
The room was spacious, clean, and comfortable, perfect for relaxing after a day out.
Service
10.0
Itzel and Serafin provided welcoming and attentive service, going above and beyond for my needs.
Location
8.0
Nestled in a quiet neighborhood, it was far enough from the city's noise yet conveniently close to popular spots.
Dining
8.0
Breakfast was made to order and delicious, but I felt the portions could be a bit larger.
Facilities
9.0
The ambiance was clean and secure with good amenities like free bicycles to use.
Mary
United States of America,
January
2025
5.8/10
I had a lovely stay at Casa Gem B&B! The hosts, Itzel and Serafim, were incredibly welcoming and made me feel like family. My room was clean and spacious, though the location was a bit far from the central area, making it less convenient for frequent walks to the beach. Overall, I thoroughly enjoyed my experience and would recommend it to others. 😊
Rooms
9.0
My room was Onyx, and it was clean, spacious, and had a good patio. The comfortable bed made for some great naps! 🌟
Service
10.0
Itzel and Serafim were very nice and helpful, offering their assistance whenever I needed it. Their attention to detail made my stay very enjoyable!
Location
7.0
The B&B is in a quiet area, which was perfect for rest. It's a bit remote, so a car rental would be beneficial for getting around.
Dining
10.0
Breakfast was absolutely delicious! I especially loved the chilaquiles. Their home-cooked meals added a nice personal touch.
Facilities
8.0
The facilities were nice, and the courtyard with a small pool added to the charm. However, the pool was small for serious swimming.
Michael
United States of America,
November
2024
7.0/10
I had a wonderful stay at Casa Gem B&B. The home-cooked breakfasts were fabulous (you absolutely have to try the chilaquiles!), and the service provided by Itzel and Serafin was incredibly welcoming and helpful. While the location is a bit outside the central area, it was quiet and provided a perfect retreat after our busy days exploring. However, I did find that the distance from the beach required a bit of planning if we weren't using a car.
Rooms
9.0
My room was very clean, comfortable, and cozy. I truly enjoyed the space and felt at home, especially with the nice little patio to relax on.
Service
10.0
Itzel and Serafin were so attentive and friendly, always ready to assist with advice or anything we needed throughout our stay.
Location
8.0
While it's somewhat outside the city center, it was a peaceful area and having a car made exploring the nearby attractions like Xcaret and Xel Ha very easy.
Dining
10.0
The breakfasts were superb, with home-cooked meals that were a highlight of my mornings. Everything was delicious and made fresh.
Facilities
8.0
The B&B had great amenities like a shuttle service and a small pool, though some areas like the pool could use a bit more attention.
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